This Privacy Policy explains how we collect, store, and protect the information you provide while using the goya 9 platform.
We believe your data belongs only to you — which is why we ensure the highest level of security
All your personal data and transactions are protected by 256-bit SSL encryption. No third party can access your data.
Goya 9 never sells or rents your personal data to third parties. Your data is used solely for the purpose of providing our services.
You can view, edit, or request deletion of your stored data at any time. You have full control over your own data.
We comply with the European Union's GDPR and international data protection laws, ensuring your information is protected to the highest standard.
What we collect, why we collect it, and how long we keep it — all clearly stated in this policy. No hidden terms.
If there are any significant changes to the Privacy Policy, we will notify you in advance via email or through the platform.
Summary: goya 9 takes your privacy extremely seriously. We collect only the information necessary to provide our services and store it under strict security measures. Your data is never sold to third parties.
When you register on goya 9 or use the platform, we collect various types of information. This falls into two main categories — what you provide voluntarily and what is collected automatically.
Information you provide directly:
Automatically Collected Information:
We never store your full payment card number on our servers. All payment information is processed exclusively through secure third-party payment gateways.
Goya 9 uses the collected information for the following purposes. Each purpose is backed by a legitimate reason, which we present to you transparently:
| Purpose of Use | Required Information | Legal Basis |
|---|---|---|
| Account Creation & Management | Name, email address, phone number | Contract Performance |
| KYC Verification & Identity Confirmation | ID document, photo | Legal Obligations |
| Payment Processing | Payment Information | Contract Performance |
| Fraud & Anti-Money Laundering | Transaction history & IP | Legal Obligations |
| Customer Support | Contact Information | Legitimate Interest |
| Personalized bonuses & offers | Gaming Activity | Consent |
| Ensuring Responsible Gaming | Gaming Behavior | Legitimate Interest |
We will never use your information for any purpose not listed here — unless we obtain fresh consent from you.
Goya 9 retains your data for as long as necessary. All information is kept while your account remains active. After account closure, data is retained for the following periods:
Once the designated retention period has elapsed, your data is securely deleted or anonymised. Our data servers operate in compliance with international security standards.
Goya 9 does not sell or rent your data. However, it may be shared with trusted third parties in certain circumstances:
Before sharing any data with third parties, we ensure they adhere to privacy standards as strict as our own. All data sharing is governed by formal data-sharing agreements.
Goya 9 uses various cookies and tracking technologies to enhance the platform experience. Cookies are small text files stored on your device.
| Cookie Types | Purpose | Duration |
|---|---|---|
| Essential Cookies | Login session, security & core functionality | Deleted at end of session |
| Performance Cookies | Monitoring site speed & performance | 1 Year |
| Functionality Cookies | Remembering language, theme & preferences | 6 Months |
| Analytics Cookies | Understanding user behavior & improving the platform | 2 Years |
| Marketing Cookies | Showing relevant ads & offers | 30 Days |
You can disable cookies at any time through your browser settings. However, disabling essential cookies may prevent certain platform features from functioning properly.
Goya 9 grants you the following rights under international data protection laws. To exercise any of these rights, please contact our support team.
Goya 9 fully respects and protects your data rights
You have the right to know what personal data we hold about you. We will provide full details within 30 days of your request.
If any of your stored information is inaccurate, you can correct it or notify us at any time.
Under certain circumstances, you may request the deletion of your personal data, which will be fulfilled beyond what is legally required.
You can request that the processing of your data be temporarily or permanently restricted under certain circumstances.
You have the right to export your personal data in a standard format so you can use it with other services.
You may object at any time to the use of your data for marketing or profiling purposes, and we will honor that request.
Goya 9 employs industry-leading security technology to protect your data. Our security infrastructure is structured across the following layers:
In the event of a security breach, we will notify the relevant authorities and affected users within 72 hours.
Goya 9 is strictly an adults-only platform. We prohibit registration or participation by anyone under the age of 18.
To learn more about the protection of minors, visit our Responsible Gaming View the page.
The goya 9 platform may integrate third-party services such as payment gateways or game providers. These third parties have their own privacy policies, and goya 9 is not responsible for their data collection practices.
Goya 9 reserves the right to update or modify this Privacy Policy at any time. In the event of changes, we will take the following steps:
Continued use of the platform following any changes will be taken as acceptance of the updated policy. We therefore recommend reviewing this page regularly.
For any questions, requests, or complaints regarding your privacy, please contact our Data Protection team:
Before reaching out, please have your account details and the specifics of your request ready — this helps us resolve your query faster. For more information about our Privacy Policy or assistance with your account, please visit our FAQ Page View.
If you believe we are not handling your data properly, you have the right to file a complaint with the data protection authority in your country.